All Systems Operational

About This Site

Welcome to RightCrowd's SmartAccess status page. Any interruptions and planned maintenance will be posted here.

Uptime over the past 90 days. View historical uptime.
US region Operational
APAC region Operational
EU region Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance window for the upgrade to release 1.14.9 (EU region) Nov 3, 2026 18:00-20:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Nov 03, 2026 - 07:58 UTC

Nov 3, 2026

Maintenance window for the upgrade to release 1.14.9 (AU region)
Completed - The scheduled maintenance has been completed.
Nov 3, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 10:01 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 3, 07:57 UTC
Maintenance window for the upgrade to release 1.14.9 (US region)
Completed - The scheduled maintenance has been completed.
Nov 3, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 08:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 3, 07:57 UTC

Nov 2, 2026

Maintenance window for the upgrade to release 1.14.8 (AU region)
Completed - The scheduled maintenance has been completed.
Nov 2, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 2, 09:07 UTC

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Maintenance window for the upgrade to release 1.14 (EU region; PROD envs)
Completed - The scheduled maintenance has been completed.
Oct 28, 18:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 18:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 21, 09:05 UTC
Maintenance window for the upgrade to release 1.14 (AU region; PROD envs)
Completed - The scheduled maintenance has been completed.
Oct 28, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 21, 09:04 UTC
Maintenance window for the upgrade to release 1.14 (US region; PROD envs)
Completed - The scheduled maintenance has been completed.
Oct 28, 09:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 08:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 21, 09:04 UTC

Oct 27, 2026

Maintenance window for the upgrade to release 1.14.5 (ALL regions)
Completed - The scheduled maintenance has been completed.
Oct 27, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 12:00 UTC
Scheduled - Infrastructure update with no functional changes.
Oct 27, 11:27 UTC

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Maintenance window for the upgrade to release 1.14.4 (AU region; UAT envs)
Completed - The scheduled maintenance has been completed.
Oct 23, 10:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 23, 07:54 UTC

Oct 22, 2026

Maintenance window for the upgrade to release 1.14.3 (ALL regions; UAT envs)
Completed - The scheduled maintenance has been completed.
Oct 22, 09:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 08:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 22, 08:08 UTC
Embedded reports not loading in PIAM UAT (SmartAccess 1.14 / PIAM 7.11.0)
Resolved - This incident has been resolved.
Oct 22, 09:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 08:58 UTC
Identified - Affected components: PIAM UAT, all regions. Production tenants are not affected.

Since SmartAccess 1.14 was deployed to UAT, reports opened from the Reports menu in PIAM can show "This content is blocked. Contact the site owner to fix the issue." instead of the report.

Cause: PIAM 7.11.0 introduced stricter browser security headers. The embedded reporting service signs users in through our identity provider, and the new policy blocks that sign-in step inside the report frame. Users with an active reporting session are not affected, so the issue appears intermittent across tenants and users.

Impact: Embedded reports and dashboards in PIAM UAT fail to load for affected users. Report data is intact. The standalone reporting site, Workflow, and all other PIAM functions work normally.

Workaround: Open the standalone reporting site in the same browser and sign in. Embedded reports in PIAM will then load.

Next steps: We are updating the security policy to allow the reporting sign-in step. The fix will be deployed to UAT by 22rd October in PIAM 7.11.1 and included before SmartAccess 1.14 is released to production.
Oct 21, 12:11 UTC

Oct 21, 2026

Maintenance window for the upgrade to release 1.14.2 (all regions)
Completed - The scheduled maintenance has been completed.
Oct 21, 20:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 16:10 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 21, 16:09 UTC
Maintenance window for the upgrade to release 1.14.0 (AU region; UAT envs)
Completed - The scheduled maintenance has been completed.
Oct 21, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 10:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 20, 16:38 UTC
Maintenance window for the upgrade to release 1.14.0 (US region; UAT envs)
Completed - The scheduled maintenance has been completed.
Oct 21, 09:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 08:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 20, 16:37 UTC

Oct 20, 2026

Maintenance window for the upgrade to release 1.14.0 (EU region; UAT envs)
Completed - The scheduled maintenance has been completed.
Oct 20, 09:05 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 13, 19:23 UTC
Maintenance window for the upgrade to release 1.14.0 (AU region; UAT envs)
Completed - The scheduled maintenance has been completed.
Oct 20, 09:05 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 13, 19:22 UTC
Maintenance window for the upgrade to release 1.14.0 (US region; UAT envs)
Completed - The scheduled maintenance has been completed.
Oct 20, 09:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 08:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 13, 19:22 UTC
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